G Gay & Co Mitre 10 Sebastopol is a popular hardware store located in Sebastopol, Australia. With a rating of 4.3 stars on Google, this store is known for its knowledgeable staff and helpful service. They offer a wide selection of products at good prices, making it a go-to destination for DIY enthusiasts and professionals alike. Despite being a relatively small store, G Gay & Co Mitre 10 Sebastopol boasts a comprehensive range of products comparable to larger competitors like Bunnings. Customers appreciate the immediate and friendly service they receive, making their shopping experience enjoyable. Whether you're looking for timber, plants, tools, or anything in-between, this hardware store is sure to have what you need. Visit G Gay & Co Mitre 10 Sebastopol for all your hardware needs and experience their top-notch customer service for yourself.
Reviews
I was after Pressure sprayer and checked out Bunnings, as usual plenty of nothing. I walked into mitre10 Sebastopol and not only did they have the Hills 8 litre one I wanted, a but there were so many other tank capacities to choose from....one satisfied customer.
Great top service from the young fella on the floor then register 10/10
Never use this store. Upon trying to exchange a faulty item, the staff has now suggested it “left the store without being paid for”. Absolutely gobsmacked for this suggestion. Won’t be returning ever again. The staff are condescending and rude. Hard to support local business when they’re so unhelpful.
Last time I’m coming here.
Excellent service by Stephen in the trade part of the store. Helped me out with a wheelbarrow. Might sound like minor assistance but was running late for job and got me back on the road in minutes. Deserves a commendation.
I’ve always gone to Bunnings but I’ve never been to mitre 10 until recently but have found the staff to be absolutely amazing and go above and beyond to help you find the tool that you’re looking for. They instantly are available to help which is quite refreshing from Bunnings warehouse which take forever to get someone to help you it’s amazing how they even help me load my car which is really helpful and no questions asked are there!! Prices are very reasonable and similar prices so a gold star 🌟 from me!!
Ten times better than Bunnings. Quality goods and service.
Today I attended the Sebas store to use a gift card. My visit was unforgettable thanks to the attitude I observed Wendy conduct and the unprofessional manner in which she spoke to her peer in front of customers. For unknown reasons the gift card I intended to use to pay for my items was not working, which led to Wendy allowing herself to become visibly frustrated and inconvenienced by my transaction after 5 minutes of trying my card, and made me feel embarressed to be a customer. In front of myself, team member Sam and other customers - Wendy demanded her peer Hudson take over for her in a rude and disrespectful manner, so she could remove herself from the registers and "go help someone else," as she stated. What a deplorable display of behaviour from someone representing a company and values that pride in being "Mighty helpful". With no communication and no apology as to what was happening, Wendy non-chalantly departed the registers to go and literally dust shelves as I watched. What a disgrace. Hudson you were fantastic and I pray that you receive a more respectful and professional treatment from your fellow team member in future.
Purchased a lawn mower from the store on Gillies street. It was dodgy so rang up and they told me to go to the sebas store. How we got treated there was extremely disgusting. We got treated like we were dumb and tried blaming the faults on us. Never going back again
Location
Hours
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Monday
07:00 AM - 06:00 PM
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Tuesday
07:00 AM - 06:00 PM
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Wednesday
07:00 AM - 06:00 PM
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Thursday
07:00 AM - 06:00 PM
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Friday
07:00 AM - 06:00 PM
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Saturday
08:00 AM - 04:00 PM
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Sunday
09:00 AM - 04:00 PM
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